Mining IQ

Four Freedoms for Mobile Workforce Management

Ever since the first tribes of hunter-gatherers sent men into the wild to bring back food, people have relied on mobile resources to get important jobs done. Today, more and more enterprises rely on such workforces to deliver products, install and repair them or maintain critical assets in the field. According to the market analysis firm IDC (International Data Corp.), mobile employees now number nearly 1.2 billion worldwide – making them the fastest-growing segment in organizations of every size, in every industry, in every region.

But for most organizations, management of these mobile workforces hasn’t evolved much at all since the Stone Age. Enterprises still struggle with the same questions that primitive villages asked about hunting parties: Where are they? Are they getting the job done? And how long will they take?

Think of this contextual shift as unleashing Four Freedoms for mobile workforces. They’re real, they’re here now and they’re changing the way enterprises serve their customers.

Four Freedoms for Mobile Workforce Management.

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